Taiwan Income Tax E-filing Guide

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Filing taxes in a foreign country can be a scary prospect. However, Taiwan makes it easy by providing many tools and resources such as the E-file system. This is not a comprehensive guide, but is written to help give you an idea of how to file taxes online and avoid unnecessary confusion.
A complete guide to the system can be found here  although the whole thing is in Chinese. Here is a simple guide they have provided in English.

Filing online will require a basic understanding of Chinese characters (at least your own name, address, etc.). If you know no Chinese, either get a friend to help you or just file in person at the Tax office. Filing in person doesn't take long either, but it may be far away and you will have to wait in line. You can also hire an accounting firm or law firm to help.

For the government's e-filing guide FAQ, click here. 
For our full FAQ regarding income tax for foreigners in Taiwan, click here.

Okay, let's get started. The first thing you need to do is download the E-filing software here. 

After downloading, go ahead and install the thing.

Some strange things may happen after you download:​
1. There are weird symbols instead of Chinese characters.

• If this happens, make sure you change your computer region to Taiwan and format language to Traditional Chinese. Otherwise this will mess up your forms later on.

2. The system can't recognize the new version, or says your firewall is blocking it.

• Make sure your clock is set to Taiwan time! For some reason this messes up everything. You will not be able to upload your filing info if your clock is set to a different time zone.
• Turn off your firewall for the software.

Okay, now you are ready to login. You have five options:

1. Use a citizen digital certificate. This requires applying for the digital certificate card from the immigration office, and also having an IC card reader.
2. Use a health insurance card. This will also require a card reader, but everyone with an ARC should have one already, so you don't need to go to the immigration office. This should be the easiest way to login. You can buy an IC card reader online for less than 200 NT here. However, you have to set up the IC card as should below.
3. Login using your bank, if you use one of the 5 banks accepted by the system (I don't so I have nothing more to say about this).
4. Use your own ARC number and inquiry code (which you need to get personally from the tax office). Or you can enter in information manually, which is not recommended because you will not be able to see and download your income information that the government has online.
5. Login with the e-filing code. To get this code, you need to go to the tax office in person and show them your passport. While you're there you might as well just file, so this one is pretty pointless.

In order to login via health card, you need to register a password online here. You need a card reader as well. The website should automatically recognise your card. All you need to do is type in your ARC number, and type in a password. Also, the process will only be completed once you confirm it by email. 

Okay, you are finally in the system. Start filling in your information! This should be pretty straightforward. You also need to fill in the personal info for your dependents.
For your resident days, refer to your passport (this is why you should have your passport stamped and not use the e-gate). If you have been in Taiwan for less than 183 days you are a non-tax resident and pay 18% tax. If you have stayed for more than 183 days, you are taxed according to the tax table. See our tax guide for more info.

Next you should download (import) income and deduction data from the government database. It is the yellow button on the left. If you have already logged via health card or citizen certificate, then there should be no problem. Otherwise you won't be able to download the information.

Once the income info is downloaded, the system will automatically calculate your tax due for you! No math needed!

You will also have to choose between the standard deduction and itemized deduction. Again, for more info see our complete tax guide.

Once you have calculated your refund or tax payable, you can decide how you want to pay or receive payment. 
If you have tax payable, you have four options:

1. Pay online via IC card (card reader needed again)
2. Pay by cash (basically you print out an invoice with a bar code that you can pay at any local conveniecen store).
3. Pay by check
4. Pay by credit card (only a few banks are accepted, such as Bank of Taiwan, CTBC bank, Yushan Bank, etc.).

If after payment you find a mistake in your filing and try to upload again, it will ask for you to enter your credit card, but it will not charge again. If the tax balance became less, call your credit card company and cancel the transaction. 

For the refund, you can either choose:

1. Bank Tranfer (just enter in your bank and account info)
2. Check sent to your house (I would not recommend)

After you have uploaded your filing and paid, you now need to mail in your supporting documents via snail mail or send them via electronic media (CD/USB). 
I would suggest just printing them out.
If you don't have a printer, you may notice that the supporting document list and receipts save in a weird file format, but you can save them via PDF as seen above, and then print them at a 7-11 or copy store. 

Look at your list of documents and make sure you have copies of everything they want. They also provide an address of the office near you that you can stick right on an envelope and mail to the tax office. Also, you can check the progress of your filing right from the system (as well as online here).

Still Have Questions?

• Check out the government's English FAQ on the system here! It's awesome!
• You can search through the help guide, which you can find on the bottom left hand of the software.
• You can call the tax office during office hours for help. They have English capable people ready to help you: +886-2-2311-3711 Ext. 1116
• If you don't trust yourself or the tax office to do your taxes, get professional help from a law firm or an accounting firm or  such as Grant Thornton Taiwan.

Please feel free to like, follow, ask questions, comment, and share, to help foreigners in Taiwan everywhere with their tax filing!

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